EVENT ORDER POLICY: Due to the time it takes to prepare food orders, all orders need to be received at least 5 days in advance. Orders made after this time will be taken on a case by case basis. (Please note that some menu selections may require additional notice or a substitution may be required).
CANCELLATIONS: Cancellations must be made at least one week (7 days) in advance for a full refund.
IF AN EVENT WITH IS CANCELED WITHIN 7 DAYS OF THE EVENT NO MONIES WILL BE RETURNED
RAIN POLICY: Blanket & Board reserves the right to cancel any picnic due to weather. If Blanket & Board chooses to cancel your picnic due to rain your picnic will be refunded and you will only be responsible for payment of your food. Food pick up or delivery can be coordinated at the time of the cancellation.
FINAL GUEST COUNT: Final count for all food and beverage orders is due 7 DAYS PRIOR TO THE EVENT. Any changes made after this time will be taken on a case by case basis.
CHANGE ORDERS/ADDITIONS: Any additional add on cost from the day of the event is due at least 7 days prior to the event. Any changes within 24 hours of the event will be subject to the Rush Order Fee of $25.
EVENT RESERVATION: The picnic or event must be paid in full in order to reserve the day and time requested.
PRICE CHANGES: All prices on our menus and website are subject to change without notice. All food products are chosen based upon availability. We are not responsible for weather changes or price increases due to shortages of power, supply and demand or any unforeseen situation in the food or labor market. Appropriate notice will be given to the client.
SALES TAX: The State of Pennsylvania requires sales tax to be applied to all service charges, hot and cold food, carbonated drinks and or events with serving staff. Sales tax is applied to all labor, rentals, and administration fees. Tax exempt organizations must provide documentation to retain on file.
DELIVERY: The DIY Delivery Box includes delivery to the following zip codes: 15201, 15207, 15217, 15206, 15224 and 15232. If you would like to arrange a pick up we can arrange a pick up in Highland Park. Deliveries made outside of the delivery area will be accepted on a case by case basis and will be subject to a delivery fee.
STAFF CHARGES: Billing hours include event production from port to port with set up, food service, breakdown and cleanup of food and beverage items. Your picnic will last 2 hours. Any additional hours not included in the original contract will be added to your invoice at $100 per hour and due within 3 days of the event.
PAYMENT TERMS: Picnics and DIY boxes are required to be paid in full at least 7 days prior to your event. Any past due balances shall accrue interest at a rate of 1.5% per month. Past due accounts over 45 days will not be able to order until the account is brought current
GRATUITIES: Although gratuities are not automatically included in your invoice and are not required, they are very much appreciated by the staff. You may add a gratuity in cash, Paypal (firstname.lastname@example.org) or CashApp ($blanketandboard)
CERTIFICATES OF INSURANCE: The cost of any additional certificates of insurance required for an event will be added to the client invoice.
BREAKAGE/LOSS/LIABILITY: Client assumes full responsibility for any damage or loss of any equipment, including but not limited to tents, tables, chairs, linens, glassware, décor, China or flatware. Any lost, stolen or damaged equipment will be charged to the client at replacement cost. When staff is not on site for the event, the client is responsible for the safety of all food setup left on site. Blanket & Board does not accept responsibility due to negligence by the client or any attendees of the client’s event that causes any damage as a result.
FOOD ALLERGIES: Our menu changes slightly week to week. The customer agrees to communicate any food allergies or sensitivities to Blanket & Board at least 7 hours prior to their scheduled event. Blanket & Board is not responsible for any food reactions that were not communicated.
LEFTOVER FOOD POLICY: To ensure the safety of our clients and their guests, it is Blanket & Board’s policy to remove and discard any leftover food after the event. Any uneaten or non-consumed food or bottled beverages left on the buffet table/food station area may be given to the client upon request. We do not recommend serving leftover food as we cannot ensure the safety in doing so, however, upon client request the above described leftover food and beverage may be taken by the client. The client will assume full responsibility and liability for the result of any leftover food served and consumed, with or without Blanket & Board’s knowledge.
PERMITS: If Fire Permits are required from the local cities. Permits will be obtained, and client will be charged applicable fees
DAMAGE WAIVER: Blanket & Board will not be responsible for any damage to water lines, electrical lines, landscaping, buildings or patio flooring due to rust stains, scraps or scratches.
PRIVACY: Any orders place on Blanket & Board’s website or directly with our staff will be kept private and used solely for the purpose of completing your order at the customer’s written request. All client emails will be saved in our system and included in future Blanket & Board mailings regarding updates, information or promotions related to our company. Your email or order information will never be shared or sold to any outside party at any time. Should you wish to be removed from our email list, you can opt-out at any time. Our payments made by credit cards are by a secure encrypted credit card processing system to ensure the safety and privacy of all transactions.
I HAVE READ AND I UNDERSTAND THE ABOVE ORDER. IT MEETS WITH MY APPROVAL
I CONSIDER OUR AGREEMENT DEFINITE AND CONFIRMED.